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How do you handle delays?

Great question 👍 — because in Delhi NCR interiors, delays are one of the biggest pain points. Good designers don’t just promise timely delivery — they put systems in place to predict, prevent, and manage delays.


âś… How a Professional Designer Should Handle Delays

1. Clear Timeline with Milestones

  • Before work starts, you should get a detailed schedule (civil → electrical → false ceiling → carpentry → painting → handover).
  • Each stage has a time allocation so progress is trackable.

2. Weekly Progress Tracking

  • Site supervisor/project manager monitors work against the timeline.
  • Any slip is reported immediately to you with reasons.

3. Buffer Period

  • Contracts usually allow a 1–2 week buffer for uncontrollable issues (rain, vendor strikes, supply chain delays).

4. Communication & Decision Logs

  • Delays often happen when clients take too long to finalize laminates, tiles, lights.
  • Good designers keep a decision log (pending approvals from you).
  • This way, delay responsibility is clear (designer vs client).

5. Vendor & Labour Backup

  • Good firms maintain backup vendors for laminates, hardware, tiles.
  • If one supplier fails, they switch to an equivalent brand to keep timelines moving.

6. Penalty / Compensation Clause (Optional)

  • Some contracts include a penalty clause (e.g., ₹1,000/day after buffer).
  • Not always offered by small firms, but worth asking for.

đź’ˇ What You Should Ask Your Designer

  1. How do you plan timelines — do you give a Gantt chart with milestones?
  2. Do you provide weekly progress updates?
  3. What’s your buffer time for delays?
  4. How do you handle material/vendor delays?
  5. Do you agree to a penalty clause if delays are from your side?

⚠️ Red Flags

  • Designer says: “Don’t worry, it will be done in 3–4 months” without a written schedule.
  • No weekly updates → you’ll only find out about delays when you visit site.
  • Blames “vendors” for every delay (means no control over suppliers).

âś… Pro Tip

Ask for a timeline + responsibility matrix:

  • If client delays material selection → extra time added.
  • If vendor delays supply → designer arranges alternate brand within 2–3 days.

👉 Do you want me to prepare a sample “Delay Management Clause” for your agreement (with timeline, buffer, and penalty terms) so you’re protected if the project runs late?


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