Evaluating references and testimonials is an important step in the process of hiring an interior decorator. This feedback from previous clients can provide valuable insights into the decorator’s professionalism, communication skills, design capabilities, and overall client satisfaction. Here’s a guide on how to effectively evaluate references and testimonials:

Request References:
- When considering hiring an interior decorator, ask the decorator for a list of references. These are typically past clients who have firsthand experience working with the decorator.
Contact Multiple References:
- Reach out to more than one reference to gather a well-rounded perspective. Contacting multiple clients allows you to get a more comprehensive view of the decorator’s performance.
Ask Specific Questions:
- Prepare a list of specific questions to ask references. Inquire about the decorator’s communication style, ability to meet deadlines, handling of challenges, and overall satisfaction with the design process and outcome.
Communication and Responsiveness:
- Ask references about the decorator’s communication skills and responsiveness. Find out how well the decorator listened to the client’s ideas, addressed concerns, and kept the client informed throughout the project.
Project Management:
- Inquire about the decorator’s project management abilities. Ask references about the decorator’s ability to stay within budget, manage timelines, and handle any unexpected issues that arose during the project.
Flexibility and Adaptability:
- Assess the decorator’s flexibility and adaptability to changes. Ask references if the decorator was open to feedback, willing to make adjustments, and able to accommodate any shifts in the client’s preferences during the design process.
Quality of Design Work:
- Discuss the quality of the decorator’s design work. Inquire about the overall aesthetic, attention to detail, and whether the final design met or exceeded the client’s expectations.
Sensitivity to Client Preferences:
- Ask references about the decorator’s ability to understand and incorporate the client’s preferences. Assess whether the decorator was able to capture the client’s style and vision for the space.
Problem-Solving Skills:
- Inquire about instances where challenges or unexpected issues arose during the project. Assess how the decorator handled these situations and whether they demonstrated effective problem-solving skills.
Timeline Adherence:
- Discuss the decorator’s adherence to timelines. Ask references if the project was completed within the expected timeframe and if the decorator managed the schedule effectively.
Post-Completion Support:
- Find out if the decorator provided any post-completion support. Ask references whether the decorator addressed any post-installation issues or if they were available for questions or adjustments after the project was finished.
Overall Experience:
- Request references to share their overall experience working with the interior decorator. This can provide you with a holistic understanding of the client’s journey, from the initial consultation to the completion of the project.
Online Reviews and Testimonials:
- In addition to direct references, check online reviews and testimonials if available. Platforms like the decorator’s website, social media, or third-party review sites can offer additional perspectives.
Consistency in Feedback:
- Look for consistency in feedback across multiple references. Patterns in positive or negative comments can offer a clearer picture of the decorator’s strengths and potential areas for improvement.
Trust Your Instincts:
- Trust your instincts after speaking with references. If you sense a high level of satisfaction, clear communication, and positive rapport, it’s a good indication that the decorator is likely a good fit for your project.

By diligently evaluating references and testimonials, you can make a more informed decision about hiring an interior decorator and gain confidence in their ability to meet your expectations for your design project.