Brilliant question 👍 — because carpentry issues (wardrobe shutters sagging, drawers jamming, misaligned doors, loose hinges, paint/PU touch-ups) often show up 3–6 months after handover. If you don’t have a written service warranty, most contractors/designers will charge extra for fixes.
✅ Typical Service Warranty in Delhi NCR
🔹 Modular Kitchens & Wardrobes (Factory-Made)
- Usually 5–10 years warranty on structure & hardware (from brands like Häfele, Hettich, Blum).
- Covers: shutter alignment, hinges, channels, factory defects.
- Not Covered: misuse, water seepage, termite damage (unless BWP ply).
🔹 Carpenter-Made Furniture
- Service warranty depends on designer/contractor.
- Good firms give 1–2 years free service warranty.
- Covers: shutter alignment, drawer slides, loose handles, polishing touch-ups.
🔹 Luxury Finishes (PU, Veneer, Acrylic)
- 1-year service warranty for peeling, bubbling, or polish cracks.
- PU/veneer needs repolishing every 5–7 years (chargeable).
🔹 Touch-Ups & Aftercare
- Professional designers include 1 round of free touch-ups within 6–12 months.
- AMC (Annual Maintenance Contract) is offered by some for luxury homes → yearly inspection & fixes.
💡 What You Should Ask Your Designer
- Do you provide a written service warranty for carpentry alignment?
- What’s the duration (1 year, 2 years)?
- Does it include shutter realignment, loose hinges, drawer jams?
- Are touch-ups for PU/laminate/veneer included?
- Do you offer an AMC option after warranty expires?
⚠️ Red Flags
- Designer says: “We’ll fix it if something comes up” 🚩 (verbal promises = no guarantee).
- No mention of service warranty in BOQ/contract.
- Warranty only on hardware brand, not on workmanship.
✅ Pro Tip
- Always demand a minimum 1-year service warranty in writing for carpentry alignment + touch-ups.
- Keep original brand invoices for hardware → you can claim directly if needed.
- For luxury projects, ask for free 6-month check-up visit after handover.
👉 Do you want me to draft a Sample “Carpentry Service Warranty Clause” (contract-ready text) you can insert in your agreement, so shutter alignment & touch-ups are covered without extra charges?
